Committed to Protecting Your Privacy

At Ballable, we prioritize the protection of your personal information and are committed to providing a safe environment for everyone involved in our activities, whether online or offline. This Privacy Statement outlines how we collect, use, and safeguard the personal data provided to us through various channels, including our website, application forms, telephone calls, emails, and written correspondence.

We operate in compliance with applicable data protection laws, including the General Data Protection Regulations (GDPR) and the UK Data Protection Act 2018. While our website may contain hyperlinks to third-party websites, each with its own privacy policies and cookie usage, we encourage you to review these policies as we do not accept responsibility for the privacy practices of third-party sites.

When you engage with Ballable, such as by enrolling in classes, workshops, or other activities, we may collect and store personal information about you. This information includes but is not limited to your name, contact details, postal address, telephone or mobile number, date of birth, and any relevant medical conditions that may impact your participation in our activities. We also collect preferences regarding communication methods and may capture still or moving images for specific purposes, as outlined in this policy.

By providing us with your personal information, you enable us to deliver our services effectively and maintain a safe learning environment. Rest assured, we handle your data with the utmost care and in accordance with relevant data protection regulations.

Unlike many websites, our website does not utilize cookies to track your browsing behavior or preferences. We respect your privacy and aim to provide a browsing experience free from intrusive tracking technologies.

We use the personal information you provide for several purposes, including:

• Providing information about our products, services, and activities.
• Managing inquiries, requests, and complaints effectively.
• Administering services and activities you have signed up for, such as classes or workshops.
• Processing applications for employment and, if applicable, managing your employment with us.
• Posting relevant examination documents, if applicable.

We will never share your personal information with third parties for marketing purposes, nor do we engage in buying or selling personal data. Any use of your information beyond the purposes listed above will be communicated to you beforehand, and you will have the opportunity to withhold or withdraw your consent.

We may contact you via various channels, including email, telephone, or postal mail, for several reasons, including:

• Providing updates or reminders related to services or activities you have signed up for.
• Responding to correspondence, comments, or complaints you have submitted.
• Occasionally marketing products or services that we believe may interest you, based on your previous interactions with us.

We ensure that we hold only the minimum amount of information necessary and that all personal data is kept up-to-date and used only for its intended purposes.

You have the right to request that we do not store or use your personal data for marketing purposes or other non-essential activities. However, opting out may limit the services we can provide to you, such as sending important updates or reminders related to classes or workshops.

If you choose to opt-out of data storage or certain types of communication, please note that:

• You must remain on the premises during classes in case of emergencies if you opt-out of data storage.
• Your child may not be eligible to participate in examinations or productions if you opt-out of data storage.
• Please be aware that certain communications, such as those related to class enrollment or safety, fall under legitimate interests and do not require explicit consent.

Under the concept of legitimate interest, we may hold or use personal data if we have a genuine and legitimate reason that does not infringe upon your rights and interests. This may include:

• Storing names and postal addresses for invoicing purposes, as required by HMRC regulations.
• Holding medical information to ensure the safety of participants during our activities.
• We ensure that any personal data processed under legitimate interest is necessary and proportionate to the purpose it serves.

If you are under 18 years of age, parental or guardian consent is required before providing us with any personal information, whether online or offline.

Before capturing or using images of students for promotional purposes, we always seek parental consent. Images may be used on our website, social media platforms, flyers, posters, or for internal progress tracking. We ensure that any images used externally do not include names, except in special circumstances with additional consent.

All images are captured using devices owned by Ballable and stored securely on password-protected systems with restricted access.

Parents have the right to withdraw consent for the capture, storage, or use of images at any time by contacting us at hello@acadamy.ballable.net.

We retain personal data for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal obligations. After you leave our school, we securely store any necessary data for a specified period before deletion.

Specifically:

• GDPR consent forms containing personal information are stored offline in encrypted files.
• Royal Academy of Dance examination results are stored offline in encrypted files.

We employ a range of procedures and secure technologies to protect your personal information from unauthorized access, use, or disclosure. Your data is stored on secure, password-protected systems with controlled access. We may occasionally use trusted third-party service providers, all of whom comply with GDPR regulations, to assist with services such as website hosting, event ticketing, or database management.

These service providers are contractually bound to only use your data for the purposes specified by Ballable and are prohibited from sharing it with other organizations.

You have several rights regarding your personal information, including:

• The right to update your communication preferences or withdraw consent at any time.
• The right to access and update the personal information we hold about you.
• The right to request the deletion of your personal data.

If you wish to exercise any of these rights or make a Data Access Request, please contact us at hello@acadamy.ballable.net. Please note that we may have lawful reasons to retain certain personal data even after a deletion request, such as for legal compliance or legitimate interest.

This notice may be updated periodically to reflect changes in our practices or legal requirements. If there are any substantial changes that affect your rights, we will communicate them directly to you to the best of our ability.